Return & Refund Policy

We value your trust and want you to have a smooth shopping experience. Please read our policy carefully before placing an order.

Returns

  • We accept returns within 2 days of delivery only.

  • Items must be unused, in original condition, and in their original packaging.

  • A clear unboxing video (from the moment you start opening the package) is mandatory for all return, damage, or missing item claims.

  • Without this video proof, we cannot process returns, refunds, or replacements.

Exchanges

  • If your item arrives damaged or incorrect (verified with the unboxing video), we will replace it at no extra cost.

  • Exchanges are subject to stock availability. If unavailable, we will issue a refund or store credit.

Refunds

  • Refunds will only be processed after the returned product is received and inspected.

  • Approved refunds will be credited back to your original payment method within 5–10 business days.

  • Shipping costs are non-refundable, unless the error was from our side.

Non-Returnable Items

  • Perishable goods, intimate or sanitary items, custom products, and digital goods cannot be returned.

  • Products marked Final Sale are not eligible for return or refund.

Order Cancellations

  • Orders can be cancelled only within 24 hours of purchase. Once shipped, cancellations are not possible.

Important Note

📦 Unboxing Video Required: To claim any damage, wrong item, or missing product, you must record a full unboxing video. Claims without video proof will not be accepted.

Need Help?

For questions about returns, refunds, or exchanges, contact us

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at connect.fyndit@gmail.com or contact us at Fyndit Store, Fyndit Store , Whitefield, Bangalore, KA, 560066, IN